Privacy Policy

Last updated: September 22, 2026

This Privacy Policy describes how RJ Home Connect ("we," "us," or "our") collects, uses, and protects information you provide through our website at [DOMAIN] and through our consultation request forms. We are an independent home exterior consulting and lead-generation business serving Northeast Indiana & Northwest Ohio.

Information We Collect

When you submit a consultation request or otherwise contact us, we may collect the following information:

First and last name
Email address
Phone number (including mobile numbers)
Project address
Project type (roofing, windows, or both)
Preferred appointment timeframe
Any message or details you provide
Your SMS consent status

We may also collect technical information such as your browser type, device type, and the pages you visit, for site analytics and security purposes.

How We Use Your Contact Information

We use the information you provide to:

Respond to your inquiry and schedule consultations
Provide estimates and project updates
Communicate about your project and customer service needs
Improve our services and website

How Form Information Is Handled

Information submitted through our forms is used to follow up with you regarding your request. We do not make exaggerated claims, guarantees, or misleading promises, and we will only contact you for purposes related to your inquiry and the services you have requested.

Phone Numbers & SMS Consent

If you provide your phone number, we may use it to contact you about your inquiry, appointments, estimates, project updates, and related customer service communications.

Mobile information, phone numbers, and SMS consent information will not be sold or shared with third parties or affiliates for marketing or promotional purposes.

SMS consent is used only for communications you have agreed to receive. SMS consent is optional and is not a condition of purchasing any goods or services. You may submit a consultation request without consenting to SMS messages. If you do consent, you may opt out at any time by replying STOP to any message, or by contacting us using the information below.

Data Retention & Security

We retain information you provide for as long as reasonably necessary to fulfill the purposes described in this policy and to comply with legal obligations. We take reasonable measures to protect your information against unauthorized access or disclosure.

Your Privacy Choices

You may request access to, correction of, or deletion of your personal information, or opt out of SMS communications, at any time by contacting us using the information below.

Contact Us About Privacy

If you have questions about this Privacy Policy or how we handle your information, please contact us:

(260) 465-5333
[EMAIL ADDRESS]
[BUSINESS ADDRESS]